Privacy Policy

1. What we collect

• Account details: name, email address, and sign-in method (Google or email/password).
• WhatsApp connection details you provide: business name, Meta Business Account ID, WhatsApp access token, and phone number(s).
• CRM data: contacts, conversation messages sent and received through your connected WhatsApp number, tags, notes, and automation activity logs.
• Basic usage data such as login timestamps.

2. How it's stored

Data is stored in our database. WhatsApp/Meta access tokens are encrypted at rest and are never exposed to your own account's interface or API responses in plain text.

3. Who can access it

EvolynFlow platform administrators — the people who operate this Service, not other customers — can view your account information, your WhatsApp/Meta connection credentials, and your full message history (including exporting it) for account approval, support, billing/subscription management, and troubleshooting. This is a deliberate part of how the Service is operated and is disclosed here, and again at sign-up, before you use the Service.

4. What we don't do

We do not sell your data. We do not use your WhatsApp conversations to contact your customers on your behalf, except through automation features you explicitly configure.

5. Data retention and deletion

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us.

6. Contact

For privacy questions or data requests, reach us through our contact page.